National Indemnity Company

  • IT Service Desk Analyst

    Job Locations US-NE-Omaha
    ID
    2018-2335
    Company
    National Indemnity Company
    Position Type
    Regular Full-Time
  • Overview & Responsibilities

    National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE, National Indemnity Company offers a wide selection of commercial insurance products and has the stability and strength agents and insureds have depended on for decades.

     

    We offer a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, and many other benefits. 

     

    We have an immediate opening for an IT Service Desk Analyst.  This individual will serve as a business analyst responsible for:

    • Coordinating and managing technology work orders ranging from minor repairs/enhancements to major incidents
    • Participating in monitoring systems/network activities, responding to phone calls and alerts, diagnosing problems and notifying appropriate parties as defined by documented procedures
    • Using existing documentation to identify, troubleshoot and repair problems

    Qualifications

    • Bachelor’s degree in computer science, computer engineering or related field or equivalent
    • Knowledge of commonly-used concepts, practices, and procedures for IT-related items
    • 2-3 years related work experience

    Preferred Knowledge:

    • Windows desktop & server operating systems
    • PC hardware knowledge
    • Department practices and procedures
    • Insurance related background
    • PC communication hardware/software

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.