National Indemnity Company

  • Claim Support Technician I

    Job Locations US-NE-Omaha
    National Indemnity Company
    Position Type
    Regular Full-Time
  • Overview & Responsibilities

    National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE, National Indemnity Company offers a wide selection of commercial insurance products and has the stability and strength agents and insureds have depended on for decades.


    We have an immediate opening for a Claim Support Technician I who will provide support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows. This includes but not limited to:

    • Preparing form and template correspondence and other documents to Insureds, Claimants, and others
    • Issuing approved payments
    • Correctly identifying and processing incoming mail and documents including new reported losses, suits and other items requiring special attention
    • Creating records of new reported losses in Claim Information System (CIS) and ImageRight
    • Responding to telephone status inquiries from Agents, Claimants, Insureds and others


    National Indemnity Company offers a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, comprehensive wellness program and many other benefits.


    • High school diploma or GED and additional vocational courses
    • 1 to 2 years related work experience
    • Basic math
    • Personal computer and related software
    • Basic insurance terms and coverages preferred
    • Type 35 wpm with accuracy
    • Superior oral and written communication
    • Superior English, grammar, spelling, punctuation and sentence structure
    • Positive and effective customer service
    • Attention to detail and strong proofreading skills
    • Listening
    • Maintain Confidentiality
    • Work with careful attention to detail and accuracy


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