National Indemnity Company

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Claim Support Technician I

Claim Support Technician I

National Indemnity Company
Position Type 
Regular Full-Time
Job Locations 

More information about this job

Overview & Responsibilities

National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE.


We have an immediate opening for a Claim Support Technician I who will provide support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows. This includes but not limited to: (a) preparing form and template correspondence and other documents to Insureds, Claimants, and others; (b) issuing approved payments; (c) correctly identifying and processing incoming mail and documents including new reported losses, suits and other items requiring special attention; (d) creating records of new reported losses in Claim Information System (CIS) and ImageRight; and (e) responding to telephone status inquiries from Agents, Claimants, Insureds and others.


National Indemnity Company offers a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, comprehensive wellness program and many other benefits.


High school diploma or GED and additional vocational courses
1 to 2 years related work experience
Basic math
Personal computer and related software
Basic insurance terms and coverages preferred
Type 35 wpm with accuracy
Superior oral and written communication
Superior English, grammar, spelling, punctuation and sentence structure
Positive and effective customer service
Attention to detail and strong proofreading skills
Maintain Confidentiality
Work with careful attention to detail and accuracy


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